FAQ

Pricing tiers depend on your level and years of experience and are outlined in detail on the Resume Prices and Packages page. If you are unsure which category, you fall under, our team is manning the phones to help you determine what kind of project best fits your needs.

Call us at 724-832-8845 or send an email with your inquiries at INFO@STOREYLINERESUMES.COM. Your business is incredibly important to us and we’ll return most calls the same business day, or the following day at the latest.

You’ll receive your proof within 10 to 14 business days after your homework has been completed. Once you’re fully satisfied with your new resume, we’ll send out the finalized documents within 2-3 business days. We understand that everyone has a different timetable to work with and if your dream job is only accepting applicants for the next few days, let us know, and we’ll set you up with an expedited turnaround for a reasonable additional fee.

We do not offer any placement or recruiting services, so we cannot guarantee job placement. However, we will work with you on your resume package revisions until you give us final approval! Past clients consistently recommend our services and we’re committed to making sure you walk away with a smile on your face.

Storeyline Resumes is the total package. We’re run by a former Human Resources Executive with significant recruiting experience, insider expertise with both HR and resume writing, and proven results as a top ranked executive resume writer and the #1 most viewed resume writer on LinkedIn. Our staff of 70 USA based Interviewers and Writers have years of collective knowledge regarding a breadth of career fields and business disciplines, which ensures the perfect writer is always available for your specific needs. We work by telephone and email, not through bulky, time consuming forms.

While we don’t offer any placement or recruiting services, our resumes outperform the competition at comparable rates on a consistent basis. We get more than a few requests to fix someone else’s work. You’ll receive a customized, professional, and impactful resume. Thousands of clients have credited us for exceptional interview opportunities.

Our relationship doesn’t end when you walk away with your resume. We want to hear about your job search and what success you’ve experienced. Call or email us any time with your questions or concerns. We built our reputation on being a service with longevity and easy access. Your ongoing interaction and feedback is important to perfecting the process we have in place.

Our team works during regular business hours, from Monday through Friday – 8 AM to 5 PM EST.

All sales are final and all payments are non-refundable, except as described below. Due to our full schedules and the labor-intensive nature of our work, we have a strict refund policy on all scheduled and attended phone calls, labor worked, and products provided.

Refunds may be issued as follows:

Full Refunds:

If payment is received and services are requested to be cancelled more than 48 hours prior to a scheduled interview, a full refund will be issued.

Partial Refunds:

If services are requested to be cancelled, either: (a) less than 48 hours before a scheduled interview, or (b) after the interview is conducted but before homework is submitted, a refund will be issued, less a $75.00 fee.

No Refunds:

Once homework is submitted to Storeyline Resumes, this initiates the process of writing your resume. After homework is submitted, NO refunds will be issued.

Any refund requested sixty (60) or more days or more following initial payment shall not be given. However, upon review of the circumstances of the requested refund, a credit for future work may be issued at the sole discretion of Storeyline Resumes.

Our services and products are completed by experienced professionals with years of strategic observation of resume writing. While we only provide refunds as set forth above, we do agree to revise and perfect your resume to your reasonable satisfaction. We will explain strategic style, language, or verbiage used, and ask that you trust our professionals. If any disapproval continues, we will revise to meet your reasonable satisfaction.